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LAB POLICIES & TURN-AROUND SCHEDULE
Terms & Policies

Terms & Policies: All accounts are payable within 15 days of statement date. The statement date is the last working day of each month. Accounts not paid within stated terms will be subject to Cash-On-Delivery status and a late charge of 2% of the unpaid balance. All fees and schedules are subject to change without notice.  

Warranty Statement:

Veneers and ips Empress Restorations: If fractures occur during the cementation application, DEN-TECH Dental Laboratory will remake the restoration at 50% of the original service fee, plus shipping and any other incidentals, such as soft-tissue models, etc. 

PFMs, ips e.max, Layered Zirconia: 5-year conditional warranty. Monolithic Bruxer Zirconia 10-year conditional warranty.

Zirconia Hybrid: 3 years conditional warranty.

Implant Restorations  are backed by a 5 year conditional warranty.

Conditional Warranty Details: All warranties are conditional. Patient must receive regular dental recall checkups from  the  original  practicing dentist that seated restorations, as well as meet all post-care recommendations prescribed, including but not limited to, mandatory night guard compliance. Any  damage due  to  trauma  is  excluded  from  warranty.   Additional  restorative  procedures,  including but not limited to endodontic or orthodontic treatment,  addition of a partial denture, loss of or failure of teeth, may void  warranty. DEN-TECH Dental Laboratory is not responsible for changes regarding teeth that receive restorations, including but not limited to, cases of loss and/or fracturing of abutment teeth prior to, during, or after cementation. This warranty does not apply to any cases and/or restorations that have been recognized as having contra indications by DEN-TECH Dental Laboratory. All warranties will be remedied by remake of original class of  restorations  at  no  charge. Refunds or  credits   on   accounts   are  not  included  in  this warranty. 

Case Turn-Around Schedule
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Lab Working Days
- Receiving & Shipment Days Not Counted
- Weekends & Holidays Not Counted
- Cases Over 6 Units or With Mixed Materials: Call For Turnaround Schedule
- Expedited Turnaround Schedules Are Available: Call For A Quote
Fixed Restorations:

Porcelain Fused To Metal                     7    Days     

All  Ceramics - Layered                      10    Days

Zir-MAX® or e.max® Monolithic    10    Days

Provisionals                                            10    Days    

Composites                                            10    Days    

Diagnostic Wax-Ups                            10    Days

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Removable Restorations:

Partial Frames                                       10    Days     

Partial To Completion                          10    Days    

Bite Blocks                                               5    Days    

Set Up for Try-In                                    7    Days    

Process & Finish                                     7    Days    

Night Guards    7    Days    

Surgical Guides  & Scanning Guides    7    Days    

Guided Surgery Appliances                  10    Days

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Implant Restorations:

Abutment & Crown or Screw Retained     15    Days

Bite Blocks & Verification Jig                        7    Days

Set-Up For Full Arch Implant Prosth.      10    Days

PMMA Screw Retained Provisionals         10    Days

Metal Frame & Set-Up Try-In                   10    Days

Hybrid Process and Finish                           15    Days

Monolithic Zirconia Hybrid Finish              15    Days

Denture Over Bar Process & Finish          15    Days

Payment Methods
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